Management staff

Sass Dlacia S.p.A. is a fast-growing company in the hospitality sector, with accommodation facilities located in unique settings and a strong focus on service quality, operational efficiency, and guest experience.

To strengthen our organization, we are looking for a Hospitality Operations Supervisor to join our Camping Sass Dlacia property, with the responsibility of overseeing daily operations, coordinating departments, and supporting Management in ensuring high standards of service, organization, and guest satisfaction.

Main Responsibilities

• Supervising the daily operations of the property, ensuring order, efficiency, and service quality.
• Coordinating and supporting operational departments, fostering collaboration and smooth processes.
• Monitoring the proper execution of front office, housekeeping, food & beverage, and general service activities.
• Supporting Management in staff organization, shift planning, and operational priorities.
• Ensuring compliance with company standards, internal procedures, and overall guest satisfaction.
• Managing operational issues, guest requests, and day-to-day challenges with a proactive approach.
• Contributing to the continuous improvement of organization, workflows, and guest experience.
• Collaborating with department heads to ensure consistency, control, and operational continuity.
• Supporting the onboarding and training of new team members.
• Monitoring order, safety, cleanliness, and the proper functioning of spaces and services.

Candidate Profile

We are looking for a dynamic, well-organized, and authoritative individual with a strong results-driven mindset, capable of coordinating operations with attention to both people and service quality.

Requirements

• Experience in operational or coordination roles within the hospitality, tourism, or restaurant sector.
• Ability to organize work, manage priorities, and supervise multiple activities simultaneously.
• Strong interpersonal skills, operational leadership, and problem-solving attitude.
• Customer-oriented mindset and focus on service quality.
• Reliability, flexibility, and a strong team-oriented approach.
• Availability to work shifts, including weekends and peak periods.

Preferred Qualifications

• Experience in hotels, resorts, campsites, or complex hospitality environments.
• Knowledge of the main operational departments within a hospitality structure.
• Knowledge of one or more foreign languages.
• Experience in team coordination and service standard management.

Sass Dlacia S.p.A. is a fast-growing company in the hospitality sector, with accommodation facilities located in unique settings and a strong focus on service quality, operational efficiency, and guest experience.

To strengthen our organization, we are looking for a Hospitality Operations Supervisor to join our Ütia de Börz property, with the responsibility of overseeing daily operations, coordinating departments, and supporting Management in ensuring high standards of service, organization, and guest satisfaction.

Main Responsibilities

• Supervising the daily operations of the property, ensuring order, efficiency, and service quality.
• Coordinating and supporting operational departments, fostering collaboration and smooth processes.
• Monitoring the proper execution of front office, housekeeping, food & beverage, and general service activities.
• Supporting Management in staff organization, shift planning, and operational priorities.
• Ensuring compliance with company standards, internal procedures, and overall guest satisfaction.
• Managing operational issues, guest requests, and day-to-day challenges with a proactive approach.
• Contributing to the continuous improvement of organization, workflows, and guest experience.
• Collaborating with department heads to ensure consistency, control, and operational continuity.
• Supporting the onboarding and training of new team members.
• Monitoring order, safety, cleanliness, and the proper functioning of spaces and services.

Candidate Profile

We are looking for a dynamic, well-organized, and authoritative individual with a strong results-driven mindset, capable of coordinating operations with attention to both people and service quality.

Requirements

• Experience in operational or coordination roles within the hospitality, tourism, or restaurant sector.
• Ability to organize work, manage priorities, and supervise multiple activities simultaneously.
• Strong interpersonal skills, operational leadership, and problem-solving attitude.
• Customer-oriented mindset and focus on service quality.
• Reliability, flexibility, and a strong team-oriented approach.
• Availability to work shifts, including weekends and peak periods.

Preferred Qualifications

• Experience in hotels, resorts, campsites, or complex hospitality environments.
• Knowledge of the main operational departments within a hospitality structure.
• Knowledge of one or more foreign languages.
• Experience in team coordination and service standard management.

If you believe you meet therequired qualifications and see yourself in the profile described, please send your CV to careers@sassdlacia.com. Don’t forget to include all your contact details.